A Florida female posed being a social employee. No person caught on until she died.



A Florida social employee surrendered her license following an investigation found her wife pretended to get her and handled people making use of an on-line mental well being platform.

In line with a Florida Office of Health and fitness investigative report and on-line wellness Division documents, Peggy A. Randolph was a licensed medical social worker in Ellenton, about 20 miles northeast of Sarasota.

She was also certified in Tennessee for a social employee, for every on line records and documents filed towards the state’s Board of Social Worker Licensure.

When Randolph was noted, she worked for Brightside Wellness, a web based psychological wellbeing System, involving January 2021 and February 2023. Through that point, she delivered products and services to hundreds of clients via video call, Based on official paperwork.

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Client discovered about impersonation soon after social worker’s wife died
Randolph went on bereavement go away next the Demise of her wife, Tammy G. Heath-Randolph. That’s when Randolph’s affected person reported that she were addressed by Randolph’s unlicensed, deceased spouse as opposed to the social employee herself.

The individual who documented the specific situation provided a photograph of herself Talking to Randolph’s wife throughout a session. When Brightside Health commenced an investigation and confronted Randolph, the social worker denied the affected person were dealt with by her wife.

Randolph ultimately admitted it absolutely was her spouse observed in the Image dealing with the individual and reported her wife, Heath-Randolph, experienced an “uncontrolled bipolar ailment” that could have triggered her viewing people guiding the social employee’s again.

When Brightside Wellbeing started investigating the case, the corporate realized Randolph’s wife was observing individuals for quite some time, Based on a report submitted Together with the Florida Department of Health and fitness.

“This was a coordinated hard work so Randolph could provide expert services to sufferers in person even though (her wife) furnished providers around the mobile phone,” the report read.

As outlined by records submitted in Tennessee, Randolph was paid for periods her wife attended.

"Brightside Overall health conducted an inside investigation and determined (Randolph) experienced shared her log-in credentials with (her wife)," the report reads. Brightside Health fired Randolph on Feb. 28, 2023 and after that the social worker chose to retire her license.

Brightside Well being let police know about the problem on April seventeen, 2023.

Randolph could not be arrived at for comment but paperwork submitted in Tennessee present that Randolph agreed not to use to reinstate her license. She also has to shell out a civil penalty of $1,000.


Mental wellbeing business reimbursed clients for impacted treatment
Brightside Overall health reported in a statement to United states TODAY that Randolph was an impartial contractor to the platform, along with other psychological health web sites.

The corporation stated it requires safety measures to prevent conditions which include these, such as interviews, track record checks and license verification. The corporate also mentioned it revalidates licenses for all of its Health care professionals.

When Brightside Overall health learned concerning the statements from Randolph and her spouse, the company eliminated her entry to the corporate’s units and terminated her contract.

Brightside Well being also mentioned it:

Reassigned Randolph’s clients to new Health care gurus
Reported the case to federal authorities
Noted Randolph to Specialist licensing boards
Executed an extensive stability audit
The company also stated it notified the Place of work of Civil Rights of a potential HIPAA violation, and in addition contacted clients in producing and by using phone.

The company stated In addition, it issued refunds for probably-relevant periods and Permit insurers know.

“The claimed habits can be a breach of Randolph’s contractual arrangement with Brightside plus a violation of her Qualified code of ethics,” the corporate claimed from the published assertion.

“We’re particularly let down that one company was ready to violate the have faith in that Brightside and, most significantly, her individuals had placed in her, as believe in is the foundation from the patient and provider marriage in both of those telehealth As well as in-man or woman treatment.”

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